Understanding where your company's digital strengths are, identifying opportunities for growth and defining strategic options is critical to overall realization of you digital transformation. We help companies crystallize these questions and ideas to build a strong foundation for success.
DATA & ANALYTICS
From 2013 to 2020, the digital universe will grow by a factor of 10 – from 4.4 trillion gigabytes to 44 trillion - and it is increasingly difficult to make sense of this mountain of information. Our extensive background in analytics allows us to help our customers deploy standard, self-service and customized analytics and decision-making solutions, embed them into company processes and unlock additional value to consumers and businesses.
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CUSTOMER EXPERIENCE
Understanding customers' needs and expectations and delivering the best experiences is critical to businesses today. Through leveraging of digital tools and techniques we help companies enhance their propositions to clients, increase loyalty and improve customer satisfaction.
OPERATIONAL EXCELLENCE
Whether it is automating operational processes, enabling employees through new tools or leveraging big data to predict operational issues, the opportunities for reducing costs and optimizing activities through digital are endless. We will deep dive into your operational challenges, suggest digital opportunities for solving these and lead the implementation throughout organization.
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E-COMMERCE
Online sales is growing 20-25% per year, though still accounts for only 10% of total retail market. We bring our knowledge of eComm to help you build leading online presence as well as strong distribution activities to maximize your online and omni-channel sales.
MOBILE
With mobile devices outnumbering others by 4:1, it is no surprise that vast business opportunities come with them. We help companies increase their presence and reach target users through mobile websites and apps as well as deploy mobile solutions internally to enhance customer and employee experiences and performance.
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DIGITAL MARKETING
Consumers' decision-making journey is increasingly moving to digital channels - in B2B as much as in B2C markets. We help companies drive their online and omni-channel marketing strategies and initiatives to deliver most effective messages to target audiences.
DIGITAL ORGANISATION
Technology is only half the answer - people who use it to unleash value for the business is even more important. We help companies build their organizations to foster and grow digital capabilities, find best structures and processes as well as recruit top skills and talents.